Privacy Policy for CaptainsWholesale.com

 

Last Updated: July 31, 2025

1. Introduction

Welcome to CaptainsWholesale.com ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, CaptainsWholesale.com, and use our services (collectively, the "Services").

Please read this policy carefully. By using our website and Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

a) Personal Data You Provide to Us

We collect personally identifiable information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you purchase our services, or when you otherwise contact us.

The personal information we collect may include the following:

• Contact Information: Your name, company name, email address, and phone number.

• Project Information: Information you provide when you request a quote or consultation, including brand assets, logos, design requirements, and other project-related details. 1

• Payment Data: Data necessary to process your payments if you make purchases, such as your payment instrument number (e.g., a credit card number) and the security code associated with your payment instrument. All payment data is stored by our payment processor.

b) Information Automatically Collected

We may automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and other technical information. This information is primarily needed to maintain the security and operation of our website and for our internal analytics and reporting purposes.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Provide, operate, and maintain our website and Services.

• Process your transactions and manage your orders for our design services.

• Respond to your comments, questions, and requests and provide customer service.

• Send you technical notices, updates, security alerts, and support and administrative messages.

• Communicate with you about services, offers, promotions, and events offered by us and others, and provide news and information we think will be of interest to you.

• Monitor and analyze trends, usage, and activities in connection with our website to improve our offerings.

• Comply with legal and regulatory requirements.

4. Disclosure of Your Information

We do not share, sell, rent, or trade your information with third parties for their promotional purposes. We may share information we have collected about you in certain situations:

• Third-Party Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, and email delivery.

• Production Partners: As a core part of our service, we facilitate the production of physical goods based on the designs we create. To fulfill your order, we must share the final, approved design and necessary shipping information with our vetted third-party printing and manufacturing partners.

• By Law or to Protect Rights: We may disclose your information if we are required to do so by law or in the good faith belief that such action is necessary to (i) conform to the edicts of the law or comply with legal process served on us; (ii) protect and defend our rights or property; and (iii) act under exigent circumstances to protect the personal safety of users of our site, or the public.

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Use of Cookies and Tracking Technologies

We may use cookies and other tracking technologies to help customize the site and improve your experience. When you access the site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. 2

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

To exercise these rights, please contact us using the contact information provided below.

8. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

9. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: info@captainswholesale.com